Help Center

FlowVision Support

Welcome to FlowVision Support. We are here to help you get the most out of your puzzle experience.

Report an Issue

To report a bug or request a fix, open a GitHub issue and fill in the form there. That is the fastest way for us to track and reply.

Open a GitHub Issue

You can also browse existing reports on the GitHub Issues page.

Supported Platforms

FlowVision is available on the following Apple platforms:

  • iOS 26+ — iPhone
  • iPadOS 26+ — iPad
  • macOS 26+ — Mac
  • visionOS 26+ — Apple Vision Pro

Frequently Asked Questions

Getting Started

How do I play?

Connect all the dots by drawing strokes between them. Each stroke must start from the endpoint of the previous stroke, forming a single continuous path through all edges.

How many levels are there?

FlowVision features 1,000 hand-crafted puzzles across 10 difficulty worlds.

Stars & Scoring

How do I earn 3 stars?

Complete a level to earn 3 stars. Every completed level awards the full star rating.

iCloud Sync

Does FlowVision sync across my devices?

Yes. If iCloud is enabled, your progress and settings sync automatically across all your Apple devices signed in to the same iCloud account.

How do I enable or disable iCloud sync?

Go to Settings > [your name] > iCloud on your device and toggle FlowVision on or off.

My data is not syncing. What should I do?
  1. Ensure you are signed in to iCloud on all devices.
  2. Check that iCloud sync is enabled for FlowVision in your device settings.
  3. Make sure you have an active internet connection.
  4. Try restarting the app.

Controls

iPhone & iPad
  • Tap a dot to start a stroke.
  • Drag to the connecting dot to complete the stroke.
  • Strokes automatically chain from the last endpoint.
Mac
  • Click a dot to start a stroke.
  • Drag to the connecting dot to complete the stroke.
  • ⌘Z to undo the last stroke.
Apple Vision Pro
  • Look at a dot and tap to start a stroke.
  • Use the toolbar for undo, solution playback, and navigation.

Troubleshooting

The app is crashing or not responding.
  1. Force-quit the app and reopen it.
  2. Ensure your device is running the latest OS version.
  3. Update FlowVision to the latest version from the App Store.
  4. If the issue persists, contact us (see below).
No sound.
  • Check that your device is not in Silent Mode.
  • Verify that Music and Sound Effects are enabled in the in-game Settings.
A level seems unsolvable.

Every level has a verified solution. Try using the solution playback feature to see the correct path, or undo your strokes and try a different approach.

Contact Us

If you need further assistance or have feedback, we would love to hear from you. You can open a GitHub issue or email us at:

When contacting support, please include:

  • The device and platform you are using (e.g., iPhone / iOS 26, Mac / macOS 26, Apple Vision Pro / visionOS 26)
  • A description of the issue
  • Screenshots, if applicable

We aim to respond within 48 hours.